Kevin Curtis inherited a problem that had been hanging around for years. 1 Psychiatric patients in the emergency department were waiting too long for a bed at the University Neuropsychiatric Institute ...

As we have previously covered on this blog, the primary purpose of Lean Six Sigma (LSS) methodology is to eliminate waste and reduce variation in manufacturing, service and design processes, thus ...

Dr. Jim Kane addressed the Capability Maturity Model Integration (CMMI), ISO 9000, Information Technology Infrastructure Library (ITIL) and Six Sigma alternative frameworks for process improvement for ...

Process improvement is about identifying and addressing inefficiencies that waste resources and add cost. Analysis is carried out to determine which processes and process steps are value-adding or non ...

Innovation is not about creating something entirely new; it’s about transforming existing products into a unique solution to address a real-world problem. Process innovation cannot be achieved unless ...

Most companies want to scale efficiently, but few truly understand the mechanics of how work gets done. That’s where business process mapping comes in. Business process mapping visually outlines how ...

"Process mapping on steroids." That's how John Dyer used to describe value stream mapping back when VSM was just beginning to assert itself as a new continuous improvement tool and process mapping was ...

Successful process improvement factors vary by company and the type of process. While one company is concerned with decreasing customer complaints, another may need to increase production or eliminate ...

Process mapping is a powerful tool to help businesses understand, manage, and improve the effectiveness and efficiency of their operations. This 2-day workshop will focus on Value Stream Maps for ...

Is it a struggle to get your staff involved in process improvement initiatives? If so, you’re not alone. Businesses in virtually every industry wrestle with how to engage teams in efforts to improve ...