In the old days of public-sector technology, it was known as "paving the cow path." A computer system would be dropped into an agency, turned on and the same number of workers would do the same ...

Paper-based procurement has long been the way governments operate, and it does help ensure security and compliance. But it ...

Say you are a mid-sized insurance company that processes thousands of claims, policy applications, legal notices, invoices, and customer correspondences. For years, your team relied on paper documents ...

Exterior entrance of the U.S. Chamber of Commerce in Washington D.C. (Image Credit: U.S. Chamber of Commerce). The use of manual, paper-based processes costs the federal government $38.7 billion ...

At Purdue University, engineers have developed a new technology that can transform sheets of paper from a notebook into a human-machine interface. Purdue's process could also make food packaging ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna and two ...

In an era of instant digital transactions, healthcare's continued reliance on paper checks isn't just outdated — it's financially reckless. While consumers tap phones to pay for coffee and businesses ...