Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.

Whether it’s your phone, your computer or even your smart TV, chances are pretty good that something will go wrong, requiring you to troubleshoot. The device could stop working entirely, apps might ...

Speeding up a slow computer can be a challenge, particularly when dealing with older hardware that may be on the cusp of needing an upgrade or replacement anyway. Sometimes, a system simply needs a ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. Social media strategist Scott Kleinberg ...