There is a framework in sales that considers the potential benefits of an offering based on two dimensions: tangible vs. intangible and direct vs. indirect (TIDI). When making purchasing decisions, ...

In recent years, there has been growing discussion about digital public infrastructure (DPI)—systems such as digital identity systems, alternative payment methods, and data exchanges that are backed ...

I've said it before, and I'll repeat it: managers who treat their employees poorly work against achieving the authenticity and inclusive environments they say they are for. Let me share two examples ...

Students returning to Harvard this fall may encounter the Office for Diversity, Inclusion, & Belonging, whose mission is to “catalyze, convene, and build capacity for equity, diversity, inclusion, ...

Living in society as a disabled individual often brings a stark and painful irony to light. It's often assumed that society is accommodating us, but the reality is that we are the ones constantly ...