Rockville Centre, N.Y.-based Catholic Health has spent the last 10 years building what is now an award-winning culture of safety. On Feb. 5, Press Ganey recognized the system with its HRO Foundation ...

Establishing high reliability at a hospital requires leadership discipline and cultural commitment, according to the new CMO of Providence Saint Joseph Medical Center in Burbank, California.

In one of the courses I teach, my students are asked if it’s harder to change an individual’s way of thinking about things or to change an organization’s culture. The truth is, both are complicated.

Proactive culture evaluation closes the gap between root causes and cultural factors to promote sustainable safety leadership ...

In our current globalized era, culture extends past its traditional function as artistic production. It operates as an influential force that drives industrial advancement and creates economic ...