Artificial intelligence is changing the game for benefit leaders, improving the benefit selection and delivery process, while simplifying common pain points, too. Processing Content Eighty-one percent ...

With an executive initiative in place to improve the customer experience, it is more critical than ever that organizations implement comprehensive solutions to increase internal productivity, expedite ...

Qualifying life events are specific life or employment eligibility changes that may effect your health insurance needs. When such an event occurs, an employee may be permitted to change or drop their ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. To drive efficiency and elevate constituent service, state and ...

In the fast-paced world of employee benefits, too many consultants and brokers focus on results — revenue growth, client retention and premium reductions — without giving due attention to the ...

For those considering applying for Social Security benefits for the first time in May, it's important to understand the necessary steps and requirements. The Social Security Administration (SSA) has ...

The Social Security Administration announced on Monday that it will expedite the benefits process for individuals with 13 health conditions that are not yet covered by the agency's Compassionate ...

In my last column, I introduced readers to a recently released document produced by me and a handful of other regional leaders titled “A Guide to Community Benefits in Southwestern Pennsylvania.” As I ...